Wordscape Documentation Services Technical Writing - Online Help Systems - Article Writing
Wordscape designs full-featured online help systems that can be accessed interactively from within your software application, or used as freestanding information systems. We design complete online information systems that feature powerful search capabilities, logical topic-oriented organization, and context-sensitive support, so the information your users need is always close at hand.
Wordscape does not perform the application-side development of online help. However once you have created the necessary "hooks" in your software, we can connect each help button in your application to an appropriate topic in the help file. Your finished online help system can have fully functional context-sensitive help and a topic-based tree structure.
When you work with Wordscape, your help file can be produced in any of the following formats and features:
WinHelp (Pre-Windows 98 Help)
Microsoft HTML Help
WebHelp
JavaHelp
Oracle Help for Java
Dynamic links from the help file to the Internet.
Ability to access and navigate web pages and PDF files inside the help window
Embedded multimedia elements (.wav audio and .avi video)
Program interaction to let users launch applications and perform tasks from within help
With all of these capabilities, help systems can even be used to create freestanding information systems and tutorials. Let Wordscape design a professional help system for your next software project!
Creating online help is not that easy
Building a quality online help system is not a trivial activity. There are a number of development applications on the market that claim to let you instantly convert MS-Word documents into help files. Be Careful! This is like selling a blender that claims to instantly convert pizza into tomato soup. It really does work... but you probably won't like the soup. At Wordscape we have a lot of experience turning all sorts of documents into online help, so we know that unless you're starting with a document that has been specifically prepared for help conversion, there is no "instant" way of producing quality help files.
Meet your documentation deadlines
Wordscape is often hired to develop a product's online help system while the company's own documentation team focuses on getting the manuals through the printing process. This simultaneous endeavor can cut weeks off of the development cycle and ensure that your company delivers its product on time.